We get a lot of the same questions asked to us about the wedding day and how it all works. So on this page we have tried to answer these questions for you. But if we didn’t answer your question here, just send us an email and we will answer the questions right away.
When do you suggest we start looking for a photographer?
As soon as you have confirmed a date for your wedding, we recommend you book with us straight away. Unlike other photography studios, we do not have multiple photographers working for us – so once a couple has booked a date, it’s gone.
Will you hold a date while we decide?
Sorry, we are unable to hold a date without a non-refundable retainer. Our services are provided on a first come, first serve basis and we generally have bookings a least 6 months in advance.
After we book, do we meet with you before the wedding day?
Absolutely! We will organise a meeting 3-4 weeks before the wedding day to meet with you and your partner to discuss all the details of the wedding.
What sort of camera do you use?
Heartbeat photography shoots with the latest Canon Digital SLR’s and we believe that when you hire a professional wedding photographer to capture your wedding they should have the best equipment out there. And the old saying of “its not the camera, it’s how you use it” just doesn’t cut it in my books. Nothing beats the clarity and quality of great gear, particularly if you know how to use it. Plus wedding photography is just so unpredictable, so you need back up gear and a variety of lenses.

This is the current kit that we take along to weddings:

1 x Canon 1DX

1 x Canon 1D MK 4

1 x Canon 5D MK II (back up cameras)

Canon EF 24mm f/1.4L II USM Lens

Canon EF 35mm f/1.4L USM Lens

Canon EF 45mm f/2.8L Tilt Shift Lens

Canon EF 50mm f/1.2L USM Lens

Canon EF 85mm f/1.2L II USM Lens

Canon EF 100mm f/2.8L Macro IS USM Lens

Canon EF 135mm f/2L USM Lens

Canon EF 24-70mm f/2.8L II USM Lens

Canon EF 16-35mm f/2.8L II USM Lens

2 x Canon 600EX-RT Flash

2 x Canon 580 EX Flash (back up)

LED Video light

Do you shoot family photos at the wedding?
Yes we do.

If you have a list of family photos you want taken, we find it’s best to give a copy of this list to an extroverted (loud) family member, Groomsman or Bridesmaid, who knows who every one is and can round them up.

Can we give you a shot list of photos we want?
You can, but we don’t work off a shot list throughout the day. It really hampers our creativity and we would most probably miss important moments, as we would be looking at the list all day instead of what is happening in front of us. We work very candidly throughout the day so working off a list is not really our style.

But if there is a certain photo you want with someone, or something special you want photographed, definitely let us know.

How much time do we need for location photography?
60-90 minutes is a good amount of time. Just remember to factor in travel time.
How many photos do we get?
You get between 600 – 800 images from the day depending on what sort of coverage you have for the day.
Do we get every single photo that you take on the day?
Pretty much. I do delete some photos… blurred, test shots, bad exposure, people blinking… basically the crap shots
Do you include high-resolution images on disc in your package?
So with the disc, you will be able print photos for your family and friends at any photo lab.
Do you retouch all the photos that we get?
Yes and no. The photos you see on the website are the style and look of photos you get. Each photo is given tonal adjustments, exposure adjustments, areas are brightened & darkened and some are converted to black & white. We do not do digital effects that are not considered ’darkroom techniques’, like removing objects, making people thinner, smoothing skin etc. there is an extra charge for that
Can we tell you how we want the photos retouched?
No. The style of photos you see on the website is the style of photos you will get and is our interpretation of how that image should look.
Are your packages flexible? Do I have to choose exactly what’s in the package?
We like to tailor our packages for each client, the packages that are featured on the website are examples of our most popular however we like to work with our clients and tailor the package to their individual needs.
Do you do engagement photography?
Yes we do. Please contact us for rates.
Do you charge for Travel?
For weddings outside the Melbourne metro area, there is a travel charge. ?For weddings overseas or interstate, flights and accommodation, the night before and the night of the wedding are charged as part of the package.
Have you shot weddings from other cultures?
Yes. We’ve shot weddings from different cultures, and hopefully many more, as we love experiencing different cultures.
How do we book you?
We just need you to fill out a booking form and we require a $500 non-refundable retainer to secure your date.
ow long before we get our photos from the wedding?
The turn around time is approximately 6-8 weeks.
Have you worked at our wedding venue previously or able to visit it before the wedding?
We have photographed at many reception venues around Victoria. However, in the event that we are not familiar with your venue, we will always visit the wedding venue and the proposed places for location shots prior to the wedding. Even if we are familiar with the area, we still pre-plan every step of the way to ensure that your day runs efficiently and trouble free.
What if it rains on our wedding day?
We will always have a backup option – so don’t worry. Plus, wet weather can create fantastic opportunities for spectacular images
How do things normally run on the day?
Every wedding is different, but this is generally how I will shoot most weddings.


  • Preparation photos start a few hours before the wedding ceremony.
  • I will generally start the day shooting the boys, mainly because the girls are on a strict hair & makeup schedule and it’s easier for the boys to work around them. I’ll be with the boys for an hour and the Groom and Groomsmen should be showered before I arrive and just dressed casually. I’ll shoot their wedding details (ie. shoes, rings, cufflinks etc) and then get them dressed in a very casual manner. No posing… just photos if the guys getting ready together. Once they are dressed we can get some nice photos outside of the Groom with the boys and with his parents if they are around.
  • Alternatively I can shoot the boys while they are doing something fun together… like swimming, golfing, lawn bowls etc.
  • Bridal Prep generally goes for about an hour and a half and will arrive as the final stages of hair & makeup are happening. So I’ll get natural and candid photos of what’s happening, some photos of the hair & makeup finishing, then go get some detail photos of your dress, shoes, jewellery, perfume etc. Once you get dressed I can get some nice photos of you with the girls and your parents.
  • If you are both getting ready in the same hotel/resort/property and going between you both is easy, I will see the girls first to say hi and get a few shots, then go to the boys, and then go back to the girls.
  • I will leave for the ceremony at least 15-20 mins before the Bride so I can find parking and get a few photos of the Groom nervously waiting.


  • The wedding ceremony will be shot 100% photo journalistic. I won’t stop you for photos as you get out of the car, or ask you to look at the camera at any stage. I will just let it all happen naturally and would prefer you forget I am around. I will be shooting candidly and discreetly.
  • I will capture you walking down the isle and the look on your Grooms face when he first sees you. And of course the rings and first kiss.
  • I also won’t ‘stage’ photos when you sign the marriage certificate (which is what a lot of celebrants seem to think photographers want). I much prefer to capture it as it happens.
  • After the ceremony I will capture all the hugs, kisses and laughter as everyone congratulates you.
  • And when you are ready, we will do some family photos.
  • The congratulations and family photos will generally take around 30-45mins.


  • After the ceremony we will get some beautiful photos of the two of you together with your Bridal Party. I recommend around 60-90mins (just factor in travel time). I’ll give you a little direction but it’s more about the two of you enjoying each others company and showing the love that the two of you have for each other.


  • At the reception I will take photos of all your decorations and details including the cake, place settings, centre pieces etc.
  • Once you have entered the reception I will try to get table shots of couples or groups at each table. I will do my best but we cannot guarantee to get every guest… especially if you have more than a hundred guests, if the room is really cramped or if people move around. (Tip: If you want photos of each guest, one of the best ways is to hire a Photobooth. Photobooths normally give two copies of the photos… one copy gets stuck in a book and your guests write you a short message next to the photo. And the other copy your guests keep.)
  • Then I will get lots of candid photos of you and your guests having fun and celebrating.
  • “Half Reception Coverage” generally covers all the formalities at the reception, like speeches, cake cutting and first dance. As we find that these normally happen during the first half of the night. If you are planning on having your cake cutting and first dance in the last part of the night then you might want to consider “Full Reception Coverage”.

“Full Reception Coverage” will cover everything up to your farewell.